twoTRAIN
Online orthodontic team courses
for every position
Our online orthodontic courses use our leading-edge knowledge and skills to empower each team member’s position in your practice.
Confused 2 Confident™
Master The Money™
Learn 2 Lead™
Dental Assistant 2 Orthodontic Assistant™
Secrets 2 Scheduling 
Confused 2 Confident™
Orthodontic insurance masterclass
The most confusing position — simplified
Confused 2 Confident™ is an on-demand coaching program specifically designed for insurance coordinators looking to build their confidence while keeping patients smiling along the way.
Key takaways:
- Learn everything from the basics to daily challenges like work-in-progress, dual coverage, and divorces.
- Meet and collab with others in the industry about their struggles and successes with insurance. We'll break through real-life scenarios together.
- Discover how to educate patients on their insurance while keeping the office's 5-star reputation intact.
Master The Money™
Orthodontic financial masterclass
Making awkward moments a speciality
Master the Money™ is an on-demand coaching program that will help your office handle awkward financial conversations while setting financial boundaries that leave patients eager to pay you!
Key takaways:
- Learn the best financial practices to ensure collections remain high while past due remains low.
- Understand how to give and receive advice on difficult financial situations with your patients.
- Discover our other financial best practices to help ensure your office is set up for financial success.
Learn 2 Lead™
Orthodontic office manager masterclass
Leading the next generation of orthodontic teams
Learn 2 Lead™ is an on-demand coaching program specifically designed for office managers looking to build an efficient, goal-oriented office whose team stays motivated and driven to succeed.
Key takaways:
- Learn leadership best practices to help ensure you have a motivated and driven staff for years to come.
- Understand how to give and receive advice on difficult HR situations.
- Discover our strategic systems to help streamline every role within your practice while being as efficient as possible.
Dental Assistant 2 Orthodontic Assistant™
Orthodontic assisting masterclass
Leading the next generation of orthodontic teams
Dental Assistant 2 Orthodontic Assistant is an on-demand coaching program specifically designed for the dental assistant in need of orthodontic knowledge gains. When gains are added, mini orthodontists are made!
Key takaways:
- Understand clinical orthodontic terminology, procedures, and focus to ensure each assistant understands the "why" behind their scope of work.
- Gain insight into what and why other offices may be doing clinically.
- Demonstrate a proactive approach to ensure clinical efficiencies.
Secrets 2 Scheduling™
Orthodontic scheduling masterclass
Make the most of every moment
Secrets 2 Scheduling is an on-demand coaching program specifically designed for orthodontic scheduling coordinators. Let’s dive into schedule templates, phone etiquette, reports, and goals to ensure a comfortable schedule for your office’s needs!
Key takaways:
- Find out what reports to run and when.
- Learn how to communicate clearly and effectively.
- Demonstrate the ability to implement an efficient schedule template.
- Understand how to set goals.
This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of UpScale Education, LLC and The Wyrick Outlook.